Terms & Conditions
Last updated: 27 June 2026
Introduction
Welcome to Birmingham Home Care Group.
These Terms & Conditions govern your use of https://birminghamhomecaregroup.co.uk. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
About Us
Birmingham Home Care Group is a trading name of DMPE Consultants Ltd.
We operate an independent enquiry and referral service that helps individuals and families connect with trusted home care providers.
We do not provide regulated home care, domiciliary care or other care services ourselves.
Any care services arranged following an enquiry submitted through this website are provided by our trusted care partner, Caring Comfort Ltd.
Use of Our Website
You agree to use this website only for lawful purposes.
You must not:
Use the website in any way that breaches applicable laws or regulations.
Submit false or misleading information.
Attempt to gain unauthorised access to the website or its systems.
Introduce viruses, malware or other harmful material.
Use the website in a way that could impair its performance or availability.
We reserve the right to restrict or terminate access to our website where these Terms & Conditions have been breached.
Our Referral Service
Birmingham Home Care Group provides an enquiry and referral service only.
When you submit an enquiry:
We review the information you provide.
We may contact you to discuss your requirements.
Where appropriate, we refer your enquiry to Caring Comfort Ltd.
The decision to accept or provide care services rests solely with Caring Comfort Ltd.
Submitting an enquiry does not create a contract for care services between you and Birmingham Home Care Group.
No Guarantee of Services
While we aim to connect individuals with suitable care providers, we cannot guarantee:
That care services will be available.
That your enquiry will result in a care package.
That Caring Comfort Ltd will accept your enquiry.
Any specific outcome following your enquiry.
Accuracy of Information
We make every reasonable effort to ensure the information published on this website is accurate and up to date.
However, we do not warrant that all content will always be complete, accurate or free from errors.
The information provided on this website is intended for general guidance only and should not be relied upon as professional medical, legal or financial advice.
Care Services
Any home care services arranged following your enquiry are provided solely by Caring Comfort Ltd.
Birmingham Home Care Group is not responsible for:
Care assessments.
Care planning.
Delivery of care services.
Clinical decisions.
Care staff.
Medication management.
Ongoing care arrangements.
Any agreement for care services is between you and Caring Comfort Ltd.
Intellectual Property
Unless otherwise stated, all content on this website, including but not limited to:
Text
Graphics
Logos
Images
Website design
Layout
Branding
is owned by or licensed to DMPE Consultants Ltd.
You may not reproduce, copy, distribute or commercially exploit any content without our prior written permission.
Website Availability
We aim to keep our website available at all times.
However, we do not guarantee uninterrupted access and may suspend, withdraw or update the website without notice for maintenance, security or operational reasons.
Third-Party Links
Our website may include links to third-party websites.
These links are provided for convenience only.
We do not control or accept responsibility for the content, availability or privacy practices of third-party websites.
Limitation of Liability
To the fullest extent permitted by law, Birmingham Home Care Group and DMPE Consultants Ltd shall not be liable for:
Any indirect or consequential loss.
Loss of business or income.
Loss of data.
Loss arising from reliance on information published on this website.
Any acts or omissions of Caring Comfort Ltd or any other third party.
Nothing in these Terms & Conditions excludes liability where it cannot legally be excluded under English law.
Privacy
Our collection and use of personal information is explained in our Privacy Policy.
By using this website, you acknowledge that you have read our Privacy Policy.
Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be published on this page together with the revised “Last updated” date.
Continued use of the website following any updates constitutes acceptance of the revised Terms.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Birmingham Home Care Group
Operated by DMPE Consultants Ltd
Telephone:
0121 751 0368
Email:
Contact@birminghamhomecaregroup.co.uk
Address:
Radcliffe House, Blenheim Court, Warwick Rd, Solihull B91 2AA
